PRIVACY POLICY

Last updated: 【2024/1/1】

This privacy policy informs you of your choices and our practices regarding any personal data you provide to us. Your use of the mobile game (“Game”) distributed by ( “we”,“us”or “our”) involves the collection and use of your personal data. It is important for you to understand how this happens and how you may control it.

When you contract to use the Game (the “Game Services” or “Services”), you accept our rules and policies regarding your personal data and you expressly consent to us collecting, processing, using and storing your personal data, as described in this policy.

You acknowledge that you have read and understood this privacy policy. If you do not agree with this privacy policy, you must not use the Game Services. If you change your mind in the future, you may withdraw your consent to use of your personal data in accordance with this policy.

1.  What information we collect & how we collect it

Provided by you:

• Contact information provided by you within the Services, such as nickname and email address
• Your communication logs with the Service support or the community team, such as support tickets or in-service chat texts

Collected automatically by us or our service providers:

• Data about your game progress & account
• Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
• Data about your device, such as device name, model and operating system, screen resolution, browser type, country and language settings, internet provider, cellular net operator, network type
• Your IP address and mobile device identifiers, such as your device ID, advertising ID, MAC address, geo-location, IMEI
• Data obtained through third parties, such as your social network ID, application store ID (Google Play Store, App Store), social network name, email, and friends list obtained through social accounts (Facebook, Google, VK etc.).

2.  What we use the information for:

Service operation & improvement

• Creation of new accounts which allows new players to initially access the Services
• Verification and confirmation of payments processed through and/or within the Services
• Delivery of the requested services and products
• In-service communication, such as chats with other Service users and/or communication with the support team
• Player experience improvement, development, and customization
• Timely notification & related information delivery, such as support messages, updates, and security alerts

Service security maintenance

• Monitoring of Service usage
• Detection of suspicious activity
• Taking action against fraudulent players

Ads personalization

• Improvement of the advertisements presented to you in accordance with your online behavior
• Analysis of the advertisements effectiveness & their according tailoring

3.  How we keep the information safe & secure

We’re committed to keeping your information secure by any means available, therefore, we’ve taken appropriate steps & measures according to industry standards, including, where suitable, encryption, to ensure that your personal data & transactions are protected from unauthorized access, misuse or modification.

4.  How you can access, update or manage your personal information

In case your information is incomplete, outdated, incorrect or no longer relevant for the purpose of processing, you can send us your request at StarSurvivor2024@outlook.com This is email may also be used in case you need to file a complaint or have any questions regarding your personal data use or about this Privacy Policy.

5.  INFORMATION FOR EU CITIZENS:

You have the right to request & obtain deletion of your personal information collected through our Services.

If you would like to exercise the right, please send your request at StarSurvivor2024@outlook.com. We will aim to respond to your request within 30 days from the initial receipt of the request. In order to realize your right, we need to identify you as the original account owner. You acknowledge and agree that for this purpose we shall request additional personal information from you, such as photos and copies of your documents that you will need to provide. Provision of these documents is obligatory to avoid fraud and make sure your account is secure from possible damage.

Please note that deletion of your personal data will be followed by deletion of the related information, such as your in-game progress, including your level, purchased content licenses (including real money purchases) and any in-game content associated with the account. The restoration will be impossible. By requesting to delete your personal data, you acknowledge and accept this fact and approve the deletion of this related information.

5.1  Information retention

We will retain your data for as long as your account is active or for as long as needed in order to provide you with the Services. Please be acknowledged that if you request deletion of your data, we will retain anonymous information after your account has been deleted. Any information you have shared with other users of our Services, such as in-service chat messages, group posts or any other content available for other users, will remain available in the system after your data deletion.

4. Contact Us

If you have any questions, complaints, requests or comments regarding our privacy policy or our management of your Personal Information, please contact us at: StarSurvivor2024@outlook.com